Navigate 2025

agenda page

Sunday, September 21: Check In & Preconference

Time	Event	Location	Speaker	Description
1:00 - 7:00 pm	Attendee Check In	4th floor lobby
3:00 - 3:05 pm	Introduction	Salt Lake C	Steve Gleave	Steve Gleave welcomes you to the Navigate 25 pre-conference.
3:05 - 4:00 pm	The Modernization Journey	Salt Lake C	TBA	The cloud is an attractive destination but not an immediate one for many service providers. This session looks into the modernization of core communications networks, paths that make sense and the practicalities of both technology and business migrations.
4:00 - 4:20 pm	Break	Salt Lake C
4:20 - 5:20 pm	The Journey Part #1	Salt Lake C	TBA	A panel of Alianza customers review their journey so far including successful deployments, challenges overcome, benefits achieved and their excitement around future growth and innovation.
6:00 - 8:30 pm	Opening Reception	Sundance Terrace		Join us for drinks, heavy hors d'oeuvers, fun activities, Sunday Night Football, and awesome views of downtown Salt Lake City and the Wasatch mountains.

Monday, September 22: Navigate Day One

Time	Event	Location	Speaker	Description
7:00 - 8:30 am	Breakfast	Regency A		Get fueled for the journey ahead.
8:00 am - 5:00 pm	Registration and Help Desk Open	4th floor lobby
8:45 - 9:00 am	You Arrived at Your Destination. Now What?!	Regency Ballroom	Steve Gleave	Steve Gleave welcomes you to the industry's newest large-scale customer conference and reviews the agenda for the days ahead.
9:00 - 9:10 am	Going Forward #Together	Regency Ballroom	Jonathan Wagner	Chief Commercial Officer, Jonathan Wagner, reinforces the Alianza cultural commitment to customer advocacy and a future that we will advance together.
9:10 - 9:50 am	How We Got Here, Where We're Going	Regency Ballroom	Brian Beutler	CEO Brian Beutler looks at how Alianza got to where we are today and, after the successful acquisition of Metaswitch, where we will now be going.
9:50 - 10:15 am	Break
10:15 - 11:00 am	New Horizons: Product Strategy and Roadmap	Regency Ballroom	Dag Peak	Alianza’s Chief Product and Technology Officer Dag Peak maps the future of our expanded cloud-orchestrated, AI-powered, service provider-focused communications platform and portfolio, to drive innovation and true value for both CSPs and their customers.
11:00 am - 12:00 pm	Day One Keynote: Finding Yourself	Regency Ballroom	Tim Urban	In a world of extraordinarily rapid technology innovation, our first keynote speaker examines the journey ahead and helps us find what many have lost: Our own selves, a true sense of purpose and the motivation to get there.
12:00 - 2:00 pm	Lunch Partner Expo	Regency A Salt Lake A, B South Foyer		Triangulate with our rich ecosystem of industry partners to discover a broad range of proven solutions and services that complement the Alianza portfolio.
2:00 - 2:45 pm	Supporting Your Expedition	Regency Ballroom	Nick Richards	VP Worldwide Support, Nick Richards, explores how Alianza will continue to deliver worldclass support services for both cloud services and on-premises solutions.
2:45 - 3:20 pm	Opportunity Ahead! The Exciting Service Landscape	Regency Ballroom	TBA (Industry Analyst)	A leading industry analyst navigates the shifting tides of the communication services market, identifying key waypoints and the exciting future of voice services on the road ahead.
3:20 - 3:40 pm	Break
3:40 - 4:50 pm	The Journey Part #2	Regency Ballroom	Jonathan Wagner	A panel of customers review their journey to date and discuss the opportunities ahead in the AI-powered voice renaAIssance.
4:50 - 5:00 pm	Day in Review	Regency Ballroom	Steve Gleave	Steve reminds you of what you’ve learned and points you in the direction of tonight’s entertainment.
5:00 - 5:45 pm	Expo After Hours	Salt Lake A, B South Foyer		Show our valued partners some late afternoon love before we all head out for a fantastic evening.
6:15 pm - Ongoing	Depart for Evening Destination	Hyatt Main Entrance		Chartered luxury buses start departing for the short ride to our stunning evening destination - the Natural History Museum of Utah.
6:30 - 9:30 pm	A Night at the Museum	Natural History Museum		Join us for a night of food, drink, live music, incredible views, night sky observation and a leisurely self-guided tour through the striking Natural History Museum of Utah.

Tuesday, September 23: Navigate Day Two

Time

Event

Location

Speaker

Description

7:15 - 8:45 am

Breakfast

Regency A

The fueling stations are out for the start of day two. Plug in and recharge before heading to the tracks.

8:00 am - 5:00 pm

Registration and Help Desk Open

4th Floor Lobby

A bonus chance to meet and mingle with our valued expo partners, and secure that branded swag to remind you of your most excellent time at Navigate 25.

9:00 am - 12:00 pm

Track Sessions

Salt Lake C, D, E

Choose from our track sessions that cover customer enablement, product explainers, and network operations.

Foundation

Modernization

Transformation

Foundation

This track dives deep into Alianza's product and platform roadmaps. It also looks at key architectural design elements, allowing attendees to gain a thorough understanding of the technologies underpinning their current communication services.

Time	Title	Speaker	Overview
9:00 - 9:40 am	Network Functions Roadmap and Vision	TBA	After a successful acquisition, the Metaswitch company and its range of advanced virtualized network functions now part of Alianza. This session will include an overview of this portfolio, dive deeper into the planned product roadmap and explore how Alianza can now deliver on-premises solutions that are "cloud ready" when needed.
9:40 - 10:20 am	The Alianza cloud communications platform	TBA	The Alianza cloud communications platform makes it easy and profitable to launch voice products, replace legacy, softswitch networks, and expand your reach to new markets. Attend this session to learn how our platform accelerates service innovation through continuous integration/continuous delivery, and to gain insight on upcoming roadmap deliverables and evolving platform strategy.
10:20 - 10:40 am	Break
10:40 - 11:20 am	An insider's guide to elevating system security.	TBA	Security and reliability are core design pillars for all of Alianza's products and platforms. All new features and products go through an extensive design process that includes architectural review to ensure security standards are considered and met, and post-implementation vulnerability and penetration assessments are made. This session looks closely at how Alianza ensures that our portfolio gets secure and stays secure.
11:20 -12:00 am	Carrier-grade reliability, in the cloud	TBA	The quest to achieve "five nines" reliability in the cloud has been elsusive to many. The Alianza cloud communications platform meets and exceeds these stringent requirements, changing how CSPs can cost-effectively deliver business and residential services for the long term. This session delves into our architecture for scalability, redundancy, automation, and failover strategies, ensuring high availability and resilience in cloud-based communication services.

Modernization

This track is for attendees interested in the potential migration of network infrastructure, from appliances and virtual network functions, through to cloud software and solutions. The track helps attendees understand the compelling reasons for progressively moving along this path.

Time	Title	Speaker	Overview
9:00 - 9:40 am	Evolving legacy infrastructure without disruption	TBA	Modernizing your network doesn’t mean starting from scratch. This session explores how Alianza’s flexible deployment options, hybrid integrations, and migration tools empower CSPs to upgrade aging voice infrastructure at their own pace—without service disruption or stranded investments. Learn how to navigate coexistence strategies, preserve core functionality, and create a modernization roadmap that aligns with your business and technical realities.
9:40 -10:20 am	The cloud advantage	TBA	We hear a lot about cloud efficiencies, scalability, and lower TCO. But how can it be proven? And what other issues should you be evaluating when considering staying "on-prem," versus going full cloud, or even hybrid. This session will compare and contrast the tangible benefits and hidden challenges of each deployment model. We'll examine critical decision factors beyond the obvious, including security trade-offs, operational transformation requirements, performance considerations, and compliance implications.
10:20 - 10:40 am	Break
10:40 - 11:20 am	Steamlining operations through cloud integration and AI Ops	TBA	Legacy voice networks demand constant attention, siloed tools, and manual intervention. In contrast, cloud communications platforms offer deep integration capabilities and intelligent automation that radically simplify operations. This session highlights how service providers are leveraging APIs, analytics, and orchestration to reduce OPEX, accelerate provisioning, and enhance visibility—creating a more scalable, self-managing network.
11:20 -12:00 am	Boosting efficiency and profitability	TBA	Cloud-based communications platforms offer a compelling alternative to infrastructure-heavy networks. The Alianza cloud communications platform complements your existing local presence and broadband assets, while eliminating the need for on-premises equipment. This session explores how cloud-native solutions streamline network management, enable faster service delivery, and drive operational efficiency—positioning CSPs to increase profitability and respond more quickly to market demands.

Transformation

This track is a must attend for anyone tasked with growing service revenue, delivering more value to customers and transforming your market offerings with AI. Attendees will be inspired by new ideas, opportunities and solutions to accelerate an exciting journey to sustainable growth.

Time	Title	Speaker	Overview
9:00 - 9:40 am	AI on Main Street	TBA	Close to 85% of Communication Service Providers (CSPs) expect AI-powered services to play a key role in driving revenue growth over the next few years. While many CSPs are already seeing the benefits of AI in operational efficiencies, the bigger opportunity lies in using AI to fuel innovation and develop new offerings. By integrating real-time AI support directly into voice calls, operators have a chance to unlock meaningful new value for both residential and business users, introducing services that can reshape everyday workflows.
9:40 -10:20 am	Alianza API integrations	TBA	APIs power seamless integration, automation, and innovation in our communications platforms. They enable our service provider customers to enhance functionality, streamline workflows, and create differentiated services. This session explores how Alianza APIs drive interoperability, improve user experiences, and unlock new revenue opportunities.
10:20 - 10:40 am	Break
10:40 - 11:20 am	Supercharge your go-to-market with the Alianza Marketing Portal (AMP)	Andres Cardenas	The Alianza Marketing Portal streamlines service provider training and enablement programs by consolidating more than 100 go-to-market resources, onboarding programs and training modules into a single platform. Attend this session to learn how AMP can transform the way you sell, market and support Alianza-based services
11:20 -12:00 am	Building demand, reducing churn and inspiring your sales teams	Jonathan Thames	Alianza has worked with a number of customers on programs that have substantially reduced churn, upsold services and secured long term value for CSPs. This session will review success stories, and offer insights and support for future initiatives with you, the customer.

12:00 - 2:00 pm

Lunch

Partner Expo

Regency A

Salt Lake A, B

South Foyer

Continue meeting with our rich ecosystem of industry partners to discover a broad range proven solutions and services that complement the Alianza portfolio.

2:00 - 2:15 pm

Welcome Back

Regency Ballroom

Steve Gleave

Steve welcomes you back to the mainstage with a very special guest, and then runs through the mile markers for the afternoon agenda.

2:15 - 2:40 pm

The Use of AI LLM Models and applications in Telco networks

Regency Ballroom

TBA

A new age of discovery is upon us, fueled by advances in, and creative applications of, Artificial Intelligence. In this session we look at the economic benefits of this new technology and its increasing value to communication service providers, from in-house network operations to customers on Main Street.

2:40 - 3:15 pm

The AI-Powered Voice Renaissance

Regency Ballroom

Industry Analyst TBA

After years of being under attack, it is clear that customer sentiment is moving back towards choosing more traditional service providers to deliver voice services. By embracing both the cloud and the AI tech stack, CSPs are now well positioned to deliver more value to their customer base through real service innovations.

3:20 - 3:45 pm

Break

3:45 - 4:45 pm

Day Two Keynote: Rapidly Navigating the Unknown En Route to a Winning Outcome

Regency Ballroom

Dallas Seavey

Today's keynote speaker takes you on a journey of true human endurance, challenging route finding and a resolute belief in successful outcomes that mirrors the state of, and opportunities for, the communications market.

4:45 - 5:00 pm

Heading Out

Regency Ballroom

Steve Gleave Jonathan Wagner

Reviewing and wrapping Navigate 25.

5:00 - 6:00 pm

Expo After Hours

Salt Lake A, B

South Foyer

A bonus chance to meet and mingle with our valued expo partners, and secure that branded swag to remind you of your most excellent time at Navigate 25.

6:30 - 9:30 pm

Discover Salt Lake Local

Locations to be Announced

A very short downtown “hike” to some of our favorite local landmarks, where you'll enjoy great food, drinks, conversation and the final chance to win some cool prizes.

Wednesday, September 24: Navigate Day Three

Time

Event

Location

Speaker

Description

7:15 - 8:45 am

Breakfast

Regency A

Grab a snack to get you through a final bonus session of tracks.

9:00 - 10:20 am

Partner Tracks

Salt Lake C, D, E

Partner Representatives

Track sessions will be allocated to our Captain and Admiral Level Sponsors.

Partner Track 1

Partner Track 2

Partner Track 3